Return & Refund Policy

Last Updated: October 8, 2026

Thank you for shopping with M&D Glow. Please review this policy before placing your order.

Returns and Exchanges

We do not accept returns or exchanges for change of mind, personal preference, or items ordered by mistake.

If your jewelry arrives damaged, defective, or incorrect, please contact us as outlined below.

Please do not send any item back without contacting us and receiving return instructions.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at mdglow@mdglowbeauty.com.

Please include:

Your order number
A description of the issue
Clear photos of the item and packaging

Keep the item and its packaging while we review your request. Once reviewed, we will arrange an appropriate resolution, which may include a replacement or refund.

If a return is required for a confirmed damaged, defective, or incorrect item, we will provide instructions and cover the required return shipping cost.

Refunds

We will notify you when a refund is approved.

Approved refunds will be issued to your original payment method. The time it takes for the refund to appear depends on your payment provider or financial institution.

If you have not received an approved refund, please contact us for assistance.