Contact Us

M&D Glow

Have a question about our jewelry or need help with your order? Please contact us.

Customer Support

For order inquiries, please include your order number and a brief description of the issue. If your item arrives damaged or incorrect, include clear photos of the item and packaging.

Please do not send payment card details by email.

Business Location

Raleigh, NC 27617
United States

Please contact us before sending any return. The location above is not a return address.

Customer Service Hours

Monday–Friday
9:00 AM–5:00 PM Eastern Time
Excluding holidays

Response Time

We aim to respond within 1–2 business days. Inquiries received outside customer service hours will be reviewed on the next business day.

How We Can Help

Order questions
Shipping and tracking
Damaged, defective, or incorrect items
Refund inquiries
Jewelry information and care

For shipping or refund details, please review our Shipping Policy and Return & Refund Policy.

Contact information